First there was IQ – intelligence quotient. Then came EQ or emotion quotient. And now we have a new one emerging – CQ.
That stands for crisis quotient and, according to a report by the online thought leadership publication Strategy + Business, it is an attribute exhibited by those who turned out to be good leaders through COVID.
Many organizations are suffering through what has been called the Great Resignation where employees simply quit after the pandemic, searching for a new career path. And people who were not seen as leaders going into the pandemic emerged at the top of the pecking order because they could handle both making employees feel confident about the future while making the hard decisions required to survive the economic downtown.
This new factor means businesses will gravitate to leaders who can narrow strategic planning to a few critical areas rather than broadly-based open-ended options. And a decision today may need to be retooled tomorrow…another of the terms to emerge from COVID….the idea of being able to pivot.