Accountability. It is one of the buzzwords in the business world these days but it is not necessarily a well-understood word.
Dallas-based business advisor and CEO coach Greg Bustin says too often the concept of accountability is about punishment – reprimands when promises or assignments are not met.
Rather, he says, it should be viewed as a coaching tool, one that is embraced by employees and managers alike, not a negative on their working relationships. Bustin was in the province last week speaking to CEOs in both major cities, exploring how accountability should be viewed as support system for winners.
Winners, he adds, like scoreboards. They want to track progress and meet objectives. Being able to secure input from leaders who also want offer positive support to help them to achieve their goals is a key element of an accountability framework that answers a basic workplace question: can I count on you or not?
As Bustin puts its, accountability is not something you do to a person, it is something you do for them.
